At PussyX, shipping is designed to be discreet, predictable, and clearly communicated. All orders includeΒ free standard shipping and are sent in plain, unbranded packaging. Tracking information is provided once your order has been dispatched.
Please review the details below for information on processing, delivery timelines, and regional conditions.

International Shipping

PussyX ships internationally and supports delivery to many regions worldwide, including North America, Europe, and parts of Asia and Oceania.
Shipping availability may vary depending on local regulations and logistics conditions.

  1. Fulfillment Locations

We operate fulfillment warehouses in the following regions:
  • United States
  • Germany
  • United Kingdom
  • Canada
  • Australia
Orders are fulfilled from the nearest available warehouse whenever possible.
If a product is temporarily unavailable at a local location, it may be shipped from an alternative warehouse to ensure timely delivery.

  1. Order Processing

Orders are typically processed within 8–12 hours after payment confirmation.
Processing times may be extended during high-volume periods, holidays, or when additional order verification is required.

  1. Estimated Delivery Time

Delivery times depend on product availability, destination, and selected shipping method.

(a) Items Available in Local Warehouses

  • Standard Shipping: 3–5 business days
  • Express Shipping: 1–3 business days

(b) Items Shipped from Non-Local Warehouses

  • Standard Shipping: 5–15 business days
  • Express Shipping: 3–5 business days

(c) Other Regions (including parts of Asia, South America, and Africa)

  • Standard Shipping: 7–14 business days
  • Express Shipping: 4–7 business days
The delivery estimate shown at checkout and on your order page reflects the most current information for your shipment.

  1. Shipping Costs

Standard Shipping

  • Free on all orders

Express Shipping

  • United States & Asia: $19.99
  • Canada, Mexico, South America & Europe: $29.99
Any applicable shipping fees are clearly displayed during checkout.

  1. Multiple Shipments

To ensure efficient fulfillment, an order may be shipped in separate parcels from different warehouse locations.
If your order is split into multiple shipments, no additional shipping charges will apply. Each shipment will be assigned its own tracking number.

  1. Shipping Partners

We work with established international carriers, including:
USPS, UPS, FedEx, DHL, and Royal Mail.
Once your order has shipped, tracking details will be sent to your email.
You may contact the carrier directly to arrange delivery preferences where available.

  1. Discreet Packaging

All orders are shipped in plain, unmarked packaging.
No product description, brand name, or indication of contents appears on the outer package.
Your privacy is respected throughout the entire delivery process.
Please note that for destinations outside the United States, customs authorities or carriers may open packages for inspection in accordance with local regulations. This process does not affect the integrity of the product.

  1. Shipping Restrictions

Due to local import regulations, we are currently unable to ship to the following destinations:
  • Islamic countries
  • Philippines
  • India
  • Indonesia
If you are unsure whether we ship to your location, please contact us prior to placing an order.

  1. Duties and Taxes

(a) United States & United Kingdom

All shipments are delivered without additional taxes or duties.

(b) Canada, European Union & Australia

  • Standard Shipping: No additional duties or taxes
  • Express Shipping: Partial import duties may apply
To avoid potential charges, we recommend selecting Standard Shipping.

(c) Other Regions

Import duties or taxes may apply depending on local regulations.
If you experience unexpected charges upon delivery, please contact us at info@pussyx.com

  1. Incorrect Address Disclaimer

Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete.
We are not responsible for delays, losses, or returns resulting from incorrect or undeliverable addresses.
If you need to update your shipping information, please contact us as soon as possible after placing your order at info@pussyx.com